John D. Rockefeller & Standard Oil Company
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A 7 page paper on John D. Rockefeller's life in America's infant oil industry and his contributions to the rise of that industry. Rockefeller's Standard Oil Company became Standard Oil Trust, and was the first amalgamation of its kind. Contemporary of Andrew Carnegie and J.P. Morgan, Rockefeller developed from a 16-yr-old bookkeeper to the owner of the country's oil monopoly before the Sherman Antitrust Act of 1890 made such things illegal. Still, Rockefeller and his contemporaries exemplified the American dream, though their methods were sometimes ruthless. Bibliography lists 6 sources.
Filename: Rockfel.wps

Shell Oil; A Controversial Company
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This 5 page paper considers Shell Oil. The management of this bureaucratic yet learning organisation are considered in the context of a PEST analysis and the manner in which these factors interact. The bibliography cites 7 sources.
Filename: TEshell.wps

Cross Cultural Counseling
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Cross Cultural Counseling: The counselor must take into consideration the aspects of multiculturalism, as well as the basic tenets of practice, in order to provide services to all that may come to them for help. This 9 page paper explores and expands on the idea that all counseling is cross cultural. Bibliography lists 10 sources. KTdivcns.wps
Filename: KTdivcns.wps

The Leadership Style of Martin Luther King
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This 6 page paper looks at styles of leadership, focusing in on transformational leadership. Charisma is also discussed. Bibliography lists 5 sources.
Filename: SA013MLK.rtf

Management Lessons from the 1997 Labor Standoff at UPS
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An 8 page discussion of the management considerations which were inherent in the 1997 Teamsters labor strike against one of the US’s most successful and recognizable corporations. This paper outlines the situation leading up to the strike and breaks this situation down into appropriate management considerations. Bibliography lists 10 sources. PPupsLb.rtf
Filename: PPupsLb.rtf

COMPARISON OF CLASSICAL, PROGRESSIVE AND RISK LEADERSHIP
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This 3-page paper describes, compares and contrasts models of classical, progressive and risk leadership. Bibliography lists 1 source.
Filename: MTleacom.rtf

JIT IMPLEMENTATION AND THE CONCEPT OF CHANGE MANAGEMENT
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This 7-page paper discusses implementations of new systems in the workplace and challenges inherent in such implementation. Examples used include the Just in Time (JIT) system -- a method of quality management -- and how this system was successfully implemented at a company. Bibliography lists 6 sources.
Filename: MTjitman.rtf

Leadership, Interpersonal Skills and Decision-Making
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This 9 page paper outlines some basic principles related to leadership, communication, interpersonal skills and decision-making. In particular, this paper assesses the following: interpersonal skills in regards to interacting with others; leadership skills providing direction; written communication skills writing to others; oral communication skills talking and listening to others; perception skills identifying information; organizing and planning skills establishing course of action; decision making skills reach conclusions; decisiveness skills taking action; flexibility skills adapting to change. Bibliography lists 12 sources.
Filename: MHleader.wps

EMPLOYEE RESISTANCE TO HIGH PERFORMANCE WORK ORGANIZATIONS
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This 5-page paper examines the concept of the High Performance Work Organization (HPWO) and why employees have been resistant to the concept. HPWOs, which rely on team integration, can be beneficial to employees, or they can destroy employee morale if employees aren't better trained for the change to a more horizantal management style. Bibliography lists 5 sources.
Filename: MThpwoem.rtf

HONG KONG GOVERNMENT AND HUMAN RESOURCES
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This 6-page paper examines the role that the Hong Kong government plays in the country's human resources system. Topics covered include the turnover of the area to China in 1997 and the Asian Financial Crisis of 1997-1998, and how the Hong Kong government has responded to try to create a better trained, more educated work force.
Filename: MThkhure.rtf

High Speed Management Book Review
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A 5 page review of Donald P. Cushman and Sarah Sanderson King’s 'Communication and High-Speed Management.' Stresses the importance of communication for small and large businesses alike and gives the small businesses guidelines for retaining supply relationships with larger businesses. No additional sources cited.
Filename: BusrevB.wps

QUALITY MANAGEMENT AT THE DENTIST’S OFFICE
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This 5-page paper focuses on total quality management in context of a dental practice. Issues covered include employee empowerment; customer satisfaction and the need for measuring quality. Bibliography lists 5 sources.
Filename: MTdenqua.rtf